Privacy Policy for Slayback Health LLC dba Wellness With Sahila

Last Updated: 01-Jan-2023

This Privacy Policy explains how Wellness with Sahila (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website, purchase our services, or sign up to receive SMS/text messages from us.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing and appointment information
Any details you provide during program registration or intake

Automatically Collected Information

IP address
Device type and browser type
Pages visited
Interactions with our website or forms

SMS/Text Message Information

Mobile number used to opt in
Message delivery data
Interaction data (e.g., responses, keywords)

2. How We Use Your Information

We use your information to:

Deliver wellness programs, classes, and coaching services
Communicate program reminders, session start times, and updates you signed up for
Inform you about new offers, discounts, and exclusive opportunities
Provide customer support and respond to inquiries
Improve website performance and optimize user experience
Prevent fraudulent activity or misuse of our services

3. SMS/Text Messaging Policy (A2P 10DLC Compliant)

By opting in to SMS updates from Wellness with Sahila, you consent to receive recurring text messages at the phone number you provided. Message frequency varies based on your program and your preferences.

Types of Messages We Send

Program timing reminders
Class/session updates
Appointment confirmations
Special offers and promotions
Wellness tips or follow-up information
Account or billing notifications (as needed)

Your Consent

By opting in, you confirm that:

You own or are authorized to use the phone number provided
You consent to receive automated or manual SMS messages
Message and data rates may apply depending on your mobile carrier

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

“STOP” — to discontinue all text messages
“HELP” — to receive assistance

Opt-out requests are processed automatically and immediately.

4. Sharing Your Information

We do not sell your personal information.

We may share your data only with:

Trusted service providers who assist with SMS delivery, scheduling, analytics, or website hosting
Legal authorities, if required by law
Business partners or third-party tools only when necessary to deliver a service you requested

All partners must follow strict confidentiality and security standards.

5. Data Security

Your privacy is important to us.
We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

However, no method of transmission or storage is fully secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Deliver your wellness programs
Maintain accurate account and scheduling records
Meet legal, tax, and regulatory requirements

SMS records are retained only as required for compliance and troubleshooting.

7. Your Rights

Depending on your location, you may have the right to:

Access personal data we hold
Request updates or corrections
Request deletion of your personal data
Withdraw consent for marketing messages
Opt out of SMS communications at any time

To request changes, email us at:

sahila@wellnesswithsahila.com
Phone: 609-721-0171

8. Children’s Privacy

Wellness with Sahila does not knowingly collect information from individuals under the age of 13.
If such information is discovered, it will be deleted promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your data:

Wellness with Sahila

Email: sahila@wellnesswithsahila.com

Phone: 609-721-0171
Address: “Available upon request”